Refund Policy

At Cosmos, customer satisfaction is a priority. If you are not completely satisfied with your purchase, we offer a simple and transparent refund policy:

• Eligibility Requirements: Returns or refund requests must be made within 7 days of receiving your order. Items must be unworn, unwashed, and in their original condition, with all tags attached.

• Return Procedure: To initiate a return, please contact us at contact.cosmoscouture@gmail.com with your order number and the reason for the return. We will provide you with the necessary instructions to return your product.

• Return costs: Return costs are the responsibility of the customer, except in the event of a defect or error on our part.

• Refund: Once we receive and inspect the returned item, we will process your refund within 7 business days. The refund will be issued via the original payment method.

If you have any questions regarding our refund policy, please feel free to contact us. We are here to help and ensure your satisfaction.